Frequently Asked Questions
Customer Service
Q: How can I contact your customer service team?
A: You can reach us through our website’s contact form, email at nomnom@brucesbites.com, or call us at +63 954 143 9146.
Q: Can I make special requests or modifications to my order?
A: Yes, we are happy to accommodate special requests whenever possible. Please inform us of any dietary restrictions or preferences when placing your order.
Bulk Orders
Bulk Orders
Q: Do you offer discounts for bulk orders?
A: Yes, we offer special discounts for bulk orders for events or parties. Please contact us for a personalized quote and to discuss your specific needs.
Q: What is the lead time for bulk orders?
A: Lead times for bulk orders vary depending on the size and complexity of your order. We recommend placing your order as early as possible to ensure availability and timely delivery.
Q: What payment methods do you accept?
A: For now, we only accept GCash and BPI Online Transfer payments. We also offer cash on delivery for orders within Metro Manila.
Our Commitment to Quality
Q: Where do you source your ingredients?
A: We source our ingredients from local farmers and suppliers who share our commitment to quality and sustainability. We prioritize fresh, seasonal produce and high-quality meats and seafood.
Q: Are your dishes prepared in a hygienic environment?
A: Absolutely. We adhere to strict hygiene and sanitation standards in our kitchen. Our staff is trained in proper food handling and safety procedures to ensure the quality and safety of our dishes.
Sponsorship Deals
Q: Do you offer sponsorship deals for events or organizations?
A: Yes, we are open to partnering with events and organizations that align with our brand values and mission. Please contact us with your proposal and we will be happy to discuss potential opportunities.
Q: What type of sponsorship deals do you offer?
A: We offer various sponsorship packages that include catering services, product donations, and event promotion. We are flexible and willing to tailor our sponsorship deals to meet your specific needs.
We hope this FAQ section has answered your questions.
If you have any further inquiries, please don’t hesitate to contact us. We are always happy to help!
